The store chatbot answers your customers day and night, and only ever talks about your store — your products, your prices and the information you give it.
- Open Store Chatbot and switch it on.
- Write a welcome message.
- Fill in your store knowledge: what you sell, delivery areas and times, returns and exchanges, payment, opening hours, contact, and your most frequent questions with their answers.
- Choose its tone and whether it may share your phone number.
- Save, then check the completeness panel: it shows what the assistant already knows and what is missing.
Recent conversations appear on the same page, so you can see what customers ask and improve your answers.
Ready to try it on your own store?
Opening a store is free and takes a few minutes.