Getting started
Open your store, add your first products and find your way around the admin.
See allStep-by-step guides, clear answers and an assistant that knows Kayroo — in Arabic, French and English.
Kayroo does not deliver parcels itself — it connects to the delivery company you already have an account with: Yalidine, ZR Express, Noest Express, Ma...
DeliveryWhen you ship an order, Kayroo keeps its tracking number and follows the parcel for you — status updates from your delivery company arrive automatical...
Getting startedKayroo lets you launch an online store in minutes and sell with cash on delivery (COD) across Algeria. What you get: A store in Arabic, French and Eng...
COD & returnsFailed deliveries and refused parcels are the number-one cost for cash-on-delivery sellers in Algeria. Each return means you pay shipping both ways an...
COD & returnsWhen a delivery attempt fails or a parcel is held or on its way back, it appears on the Delivery Rescue board, the most urgent first. Send the custome...
Getting startedClick Create my store — free on kayroo.app. No bank card is needed. Choose your store name. You instantly get an address like yourname.kayroo.app. Ope...
DeliveryActivate the Yalidine card in Extensions. In your Yalidine dashboard, copy your API ID and API token. Paste them in Delivery → Yalidine, choose the wi...
Getting startedYour admin lives at yourname.kayroo.app/admin. The menu on the side is grouped by job: Overview — the dashboard with this month’s revenue, orders and...
Orders & customersEvery order arrives in Orders, newest first. Filter by status, open one to see everything the customer entered. An order moves through four statuses:...
Orders & customersYour store has a public tracking page where customers enter their order number or tracking number to see where their parcel is. When the order is ship...
COD & returnsOrder Confirmation is a queue of every order waiting for a yes. Open the queue. Each order shows a risk badge based on the customer’s delivery score....
Your storeOpen Checkout Form to decide what customers fill in. Turn built-in fields on or off — email, address, notes. The phone number always stays, because th...
COD & returnsOpen Fraud Protection to stop fake and abusive orders before they cost you a delivery. Blocklist — block a phone number. Orders from it are stopped at...
Marketing & growthSales Boosters raise the value of each order. Bundles — sell several products together at one price, with your own cover image and delivery option (fr...
AI toolsThe store chatbot answers your customers day and night, and only ever talks about your store — your products, your prices and the information you give...
AI toolsPricing Strategist — enter your product cost, your target margin, the delivery fee and your usual return rate. Kayroo calculates your break-even price...
Open your store, add your first products and find your way around the admin.
See allDesigns, pages, menus, your checkout form and your own domain.
See allHandle orders from first click to delivery, and win back abandoned carts.
Confirm before you ship, spot risky orders and cut returns.
See allConnect your delivery company, price shipping and print labels.
Single-product landing pages and focused funnels for your ads.
Pixels, coupons, bundles, reviews and other ways to sell more.
See allWrite, price, design and answer customers with built-in AI.
Pay as you go, monthly plans, your wallet and payment methods.
Digital invitations with RSVP, guest lists and door check-in.
Logging in, your team, two-factor authentication and devices.
Short answers to what sellers ask us most. For step-by-step instructions, open the guides above.
Kayroo is an online-store platform built for Algerian sellers who get paid cash on delivery. You get a store in Arabic, French and English, a confirmation queue that checks every order before it ships, connections to the delivery companies you already use, and tools that reduce returns. A separate service, Kayroo Events, creates digital invitations for weddings and celebrations.
Sellers who take orders on Instagram, Facebook or TikTok, small brands, shops going online and anyone shipping across the 58 wilayas with cash on delivery. You do not need any technical skills.
A few minutes. Choose a store name and you immediately get an address like yourname.kayroo.app. Pick a design, add your products, and share the link.
No. Every store opens on Pay as you go with 10 free orders to test everything. You only top up your wallet once real orders start coming in.
Arabic (with full right-to-left layout), French and English — in your admin and on your storefront. Your customers can switch language themselves.
Yes. The admin works in any mobile browser and can be installed on your home screen like an app, with notifications for new orders on eligible plans.
Cash on delivery: the customer pays the courier when the parcel arrives. The order form only asks for what the delivery needs — name, phone number, wilaya and commune or address.
Every new order waits for a confirmation before it ships. One tap opens WhatsApp with a ready-made message; once the customer says yes, you ship. You can make confirmation mandatory so no unconfirmed parcel ever leaves.
In four ways: confirming orders before shipping, a delivery score on each phone number, automatic flags on suspicious orders, and a rescue board that helps you save deliveries that failed.
A score from 0 to 100 attached to a customer’s phone number, based on how their past parcels ended — delivered, refused or returned. It tells you which orders deserve a call before shipping. No personal data from other stores is ever shown to you.
Yes. Block phone numbers, limit how many orders the same number can place per hour or per day, and review flagged orders before accepting them — all from Fraud Protection in your admin.
Yes. Your store has a tracking page where a customer enters their order number to see its status and delivery progress.
Kayroo saves what they typed as an abandoned checkout. You see it in your admin with a WhatsApp button to contact them and recover the sale.
No. Kayroo connects to the delivery company you already work with, so shipments, labels and tracking are handled from your store admin instead of a separate dashboard.
Yalidine, ZR Express, Noest Express, Maystro Delivery, Ecotrack and more. Open Extensions in your admin to see the full list and activate yours with the access keys your delivery company gives you.
With a delivery company connected, checkout shows the real fee for the customer’s wilaya and commune, for home delivery or stop-desk pickup. Without one, you can set a single flat delivery fee.
Yes. Create the shipment from the order page and print the label in one click. Some delivery companies also let you ship many orders at once.
The order lands on the Delivery Rescue board, sorted by urgency, with a one-tap message to the customer and a link they can use to choose a new delivery date.
More than 30, each made for a different kind of shop — fashion, beauty, food, electronics, furniture, gifts and more. You can change colours, fonts, logo, sections and menus, and switch design whenever you like.
Yes. The Store Builder lets you show, hide, reorder and edit every section of every page. Save versions of your design and restore an earlier one at any time.
Yes. Your store starts on a kayroo.app address and you can connect your own domain (for example myshop.com) from Settings on eligible plans.
Yes. Build a page dedicated to one product, with the order form on the page and its own tracking pixels — ideal for Facebook, Instagram and TikTok ads.
Yes. Add your IDs once in Settings, and override them on any landing page if a campaign needs its own.
Yes. Invite team members and give each one only what they need — orders only, catalogue only, and so on. The number of members depends on your plan.
There is no monthly fee. Your first 10 orders are free, then each order costs 10 DA, taken from a wallet you top up in advance. Every feature is unlocked, and AI tools are billed per use from the same wallet.
When a fixed monthly price works out cheaper than paying per order. Monthly plans start at 2 900 DA per month. Compare them on the pricing page and switch from Billing in your admin.
By bank card (CIB or Edahabia), by PayPal, or by bank transfer with a payment proof you upload for confirmation.
No. Pay as you go has no monthly fee at all, and monthly plans can be changed or cancelled from your admin at any time.
You get a reminder before it runs out. Top up from Wallet in your admin (from 1 000 DA) to keep receiving orders without interruption.
Yes. Every plan, pass and top-up is priced in Algerian dinars (DA).
Write product descriptions, page texts and search-engine titles; suggest colour palettes; create product images; calculate a profitable price that accounts for returns; give marketing advice based on your own store; design your store or a landing page; and answer your customers with a store chatbot.
It answers your customers 24/7 using only your products, prices and the information you give it — delivery areas, returns, opening hours, frequent questions. You set it up from Store Chatbot in your admin.
Each monthly plan includes an AI allowance. On Pay as you go, AI is billed per use from your wallet. Your admin always shows how much you have used.
A service for digital invitations — weddings, engagements, henna nights, birthdays, newborns, graduations and more. You design a beautiful invitation page, share one link on WhatsApp, and every guest’s answer arrives in one list.
The Essentiel pass is 2 900 DA and the Prestige pass is 5 900 DA, paid once per invitation — nothing renews. Wedding planners and venues can take the Organisateur plan at 14 000 DA per year for unlimited invitations.
No. Creating and designing your invitation is free. You only pay when you publish it.
They open the link — no app, no account — tap to say whether they are coming, and choose how many seats they need. You see every answer live.
Yes, with the Prestige pass: every guest gets a personal link with a QR code, and you scan them from your phone on arrival.
60 days with Essentiel, 120 days with Prestige, and 365 days for invitations created on the Organisateur plan.
At your store’s own address followed by /admin — for example yourname.kayroo.app/admin. If you are not sure of the address, go to kayroo.app/login and type your store name.
Click “Forgot password” on your store’s login page and follow the link we email you.
Yes, from the two-factor authentication page in your account menu, with any authenticator app. Store owners can also make it mandatory for the whole team.
Each account can stay signed in on a limited number of devices at the same time. Signing in on a new one may end the oldest session. See and manage your devices from My devices.
Your store’s data is only visible to you and the team members you allow, and it is never sold. See our privacy policy for details.
Yes. Orders, inventory and leads can be exported to CSV from your admin at any time.
Every guide is written for sellers, not developers. Pick a topic to see its articles.
Ask the assistant for a quick answer, or write to us and a person from the Kayroo team will reply.